Welcome to Smart Closet Direct

Frequently Asked Questions

Who am I buying from?

At Smart Closet Direct, our goal is to offer exceptional products for everyday living. We are committed to continually search for the best products available and bring them all together in one convenient location to make your shopping experience as quick and easy as possible.

What is your Shipping Policy?

Items typically ship within 1-3 business days and deliver within 7-10 business days from date we receive your cleared payment. Items are shipped directly from the wholesaler or manufacturer and delivery carriers may vary. Tracking information will be provided to the buyer via email. In the rare event of a back-ordered or discontinued item, a complete refund will promptly be sent to the buyer. This item is not available for shipment to AFO/PFO, PO Box, Alaska, Hawaii, Puerto Rico or Internationally.

Do you ship internationally?

What is your Return Policy?

At Smart Closet Direct, we strive for 100% customer satisfaction. If you are not satisfied with your purchase, you may return it within 30 days for a refund (less the original outbound shipping). Items must be in new, unused condition and include all original packaging, accessories and instructions. Please contact us for return instructions.

What Customer Service help do you offer?

Have a question? Our customer service staff are happy to assist.

Drop us an email at customerservice@smartclosetdirect.com

Give us a call at 000-000-0000

Customer Service support hours are Monday - Friday 9:30 - 4:30 Central time.